General When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. To place an order with us, you must be over 18 years of age and possess a valid credit or debit card issued by bank acceptable to us.
Orders All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.
Payment For payment methods which may be clearly stated on our site from time to time. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it. We will take reasonable care to make our site secure. All online banking transactions on this site are processed using ipay88 and PayPal, which is a secure online payment gateway that encrypts your details in a secure host environment. In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.
Vouchers Vouchers provide to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.
Delivery Kindly take note that we will process and send out all order within 1 to 2 working days after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by courier processes.
RETURN / EXCHANGE / REFUND:
If you found out that wrong items has been sent to you, please contact us immediately.
All merchandise must be returned in the original selling condition and the original product packaging.
Returns item must be unused, unworn, unwashed and in the same condition in which it was received by you.
All merchandise once used, it will considered sold and not returnable, not exchangeable and not refundable.
Returned products must be shipped back within 7 days from the date of delivery.
We reserve the right to deny returns if the items does not meet our return policy guidelines.
Strictly no return for sales or promotion items.
For returning item, you will be responsible for paying for your own shipping costs.
Shipping cost is non-refundable except we made mistake during the shipping process.
Once your order have been packed, an SMS/email will be sent to you to inform that your order has been dispatched. The consignment note to track your order’s status will be included in the SMS/email.